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Our Policies

PRIVACY POLICY:
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY POLICY
Your web based payment and personal information are always safe. Our SSL Software is the industry standard and among the best software available today for secure commerce transactions.  It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY
All sales are Final or No Refunds.
Although we do not offer a standard refund policy, in the event you receive the wrong product or decide a different product is what you would like, we will work with you to handle the situation.  Please contact us through our Contact Us page within 5 days of receiving your merchandise.

SHIPPING POLICY
Please be assured that your items will ship out within two days of purchase, with the exception of items that have to be constructed upon order. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes.

If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.

SHIPPING AND HANDLING COSTS
Shipping costs are based on the weight of the item.  Shipping rates start at $9.95 and may range to $64.95 for heavier items.

International shipping rates are higher. Please Contact Us for all orders outside of the Continental United States.

PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state orders will be charged the current sales tax rate.